At this point you should click on the Show Results button.ġ3. You will now be back at the main Scanner screen. You should click on the OK button to close the message box and continue with the malware removal removal process.ġ2. When the scan is finished a message box will appear.ġ1. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. MBAM will now start scanning your computer for malware. Then click on the Scan button to start scanning your computer for Security Tool related files.ġ0. Now click on the Scanner tab and make sure the the Perform full scan option is selected. Either way, you should now click on the OK button to continue.ĩ. When the update is completed, you will be prompted with a message stating either that you already have the latest updates or that they have been updated. Malwarebytes' will now check for new updates and download and install them as necessary. To do this click on the Update tab, and that at the new screen click on the Check for Updates button. Before you can perform a scan, you must first update the program. MBAM will now start and you will be at the main program screen.Ĩ. Once the file has been downloaded, open the C:\program files\Malwarebytes' Anti-Malware\ folder and double-click on the file you downloaded. You may want to write down the name of the file as you will need to know the name in the next step.ħ. Please leave the filename the way it is as it is important that it is not changed. When downloading the file, it will have a random filename. When your browser prompts you where to save it to, please save it to the C:\program files\Malwarebytes' Anti-Malware\ folder. To download the file please click on the following link: As this infection deletes a core executable of Malwarebytes' we will need to download a new copy of it and put it in theĬ:\program files\Malwarebytes' Anti-Malware\ folder. If Malwarebytes' prompts you to reboot, please do not do so.Ħ. Make sure you uncheck both of the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware check boxes. Do not make any changes to default settings and when the program has finished installing and is at the last screen, When the installation begins, keep following the prompts in order to continue with the installation process. This will start the installation of MBAM onto your computer.ĥ. Double-click on the icon on your desktop named mbam-setup.exe. Once downloaded, close all programs and Windows on your computer, including this one.Ĥ. Now you should download Malwarebytes' Anti-Malware, or MBAM, from one of the following special locations and save it to your desktop:ģ. Please run rkill a few times until the malware is no longer running.ĭo not reboot your computer after running rkill as the malware programs will start again.Ģ. You will then be able to proceed with the rest of the instructions below.ĭo not reboot after running RKill or the malware will activate again and you will not be able to run MBAM.ġ. Therefore, please run rkill quite a few times until the malware is no longer running. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you get a message that rkill is an infection, please ignore it, and run again. When it has finished, the black window will automatically close and you can continue with the next step. Please be patient while the program looks for various malware programs and ends them. If using Vista ore Windows 7, right-click on it and Run As Administrator.Double-click on the Rkill desktop icon to run the tool in order to automatically attempt to stop any processes associated with the Rogue programs.If that does not work try this alternate Link Please download Rkill and save it to your USB Stick to transfer it to the desktop of the infected computer. Try downloading the following and running it before transferring MBAM:
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